Certified Technicians are at the fire site within 1 to 2 hours.
Call to schedule service
Whether it is on a holiday or in the middle of the night we are available to serve you just by simply calling our emergency service line at (866) 462-9620. We will assure you the proper service and we guarantee a 2 hour response time to those in the northwest suburbs of Chicago.
EMERGENCY WATER EXTRACTION
Custom Group staff will provide you with Certified Water Extraction and Remediation Technicians or Supervisor’s in this field. If your property suffers a water loss we can properly dry out your area with the latest technology available. All of our technicians go through IICRC training and some technicians are Vortex Certified and have hours of field training. We use several different systems to assure proper drying techniques from the Vortex drying system. We also carry LGR dehumidifiers and desiccants which can suit any type of situation. With our structural drying equipment we are saving your property from any type of moisture and preventing mold from growing. If you need any of the following items dried out like: wall cavity, wood floors or a crawl space, we can assure you that your needs will be custom fit. Our main goal is to get your business or home back to a normal condition within a couple of days.
INFRARED DOCUMENTING OR AIR SAMPLING
We our proud to offer two fine services to assure you proper coverage in understanding your environment call for details.
We implement the Vortex drying system. This system has proven through the science of psychometrics that your structure or basement will be dried out with the art and science of drying from humidity readings, thermal imaging, and state of the art equipment.